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• Case | HBS Case Collection | 2011 (Revised from original 1986 version)

  Donna Dubinsky and Apple Computer, Inc. (A)

  Describes a major conflict within Apple Computer in 1985 over control of product distribution. The founder and chairman, Steve Jobs, proposed a new distribution process which would transfer many responsibilities away from distribution manager, Donna Dubinsky. Dubinsky believed, however, that this process would be practically and financially unworkable. Presents her defensive and unsuccessful conflict management, culminating in her threatened resignation. May be used with Debi Coleman and Apple Computer, Inc.

  Citation:

  Jick, Todd D., and Mary C. Gentile. "Donna Dubinsky and Apple Computer, Inc. (A)." Harvard Business School Case 486-083, September 2011. (Revised from original February 1986 version.)

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• Article | Harvard Business Review | November 2008

  Teaming Up to Crack Innovation and Enterprise Integration

  Jim I. Cash Jr., Michael J. Earl and Robert Morison

  Keywords: Groups and Teams; Innovation and Invention; Integration;

  Citation:

  Cash, Jim I., Jr., Michael J. Earl, and Robert Morison. "Teaming Up to Crack Innovation and Enterprise Integration." Harvard Business Review 86, no. 11 (November 2008).

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• Case | HBS Case Collection | 2008 (Revised from original 1994 version)

  Jensen Shoes: Lyndon Brooks' Story

  Jane Kravitz (Caucasian female), strategic product manager, and Lyndon Brooks (African American male), a member of her staff at Jensen Shoes, a successful producer and marketer of casual, athletic, and children's footwear, are assigned to new positions and to each other at the start of the story. Presents their very different points of view on their first couple of months working together. Can be taught in a variety of ways: with all students receiving both cases; half receiving one and half receiving the other; or a third of the class receiving both, one third receiving one, and one third receiving the other (as is appropriate). Should be used with Jensen Shoes: Jane Kravitz's Story. This case is a revised version of Jensen shoes: Lyndon Twitchell's Story.

  Keywords: Diversity Characteristics; Ethnicity Characteristics; Gender Characteristics; Race Characteristics; Management Skills; Performance Evaluation; Prejudice and Bias; Apparel and Accessories Industry;

  Citation:

  Gentile, Mary C., and Pamela J. Maus. "Jensen Shoes: Lyndon Brooks' Story." Harvard Business School Case 395-121, May 2008. (Revised from original December 1994 version.)

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