Chapter | The Quest for Loyalty: Creating Value Through Partnership | 1996

The Power of Predictability

by H. H. Stevenson and Mihnea Moldoveanu

Keywords: Forecasting and Prediction;

Citation:

Stevenson, H. H., and Mihnea Moldoveanu. "The Power of Predictability." In The Quest for Loyalty: Creating Value Through Partnership, edited by Fred Reichheld. Boston: Harvard Business School Press, 1996.