Case | HBS Case Collection | November 1987 (Revised June 1988)

ServiceMaster Industries, Inc.

by James L. Heskett


The CEO of ServiceMaster Industries has convened an internal task force to come up with ideas for reorganizing the company to accommodate unusually fast growth. In developing both alternatives and criteria for appraising them, the task force has to keep in mind the strong company culture.

Keywords: Restructuring; Leading Change; Growth and Development Strategy; Organizational Culture;


Heskett, James L. "ServiceMaster Industries, Inc." Harvard Business School Case 388-064, November 1987. (Revised June 1988.)