Article | Management Science | June 2002

Do Better Customers Utilize Electronic Distribution Channels? The Case of PC Banking

by L Hitt and F. Frei

Keywords: Online Technology;

Citation:

Hitt, L., and F. Frei. "Do Better Customers Utilize Electronic Distribution Channels? The Case of PC Banking." Management Science 48, no. 6 (June 2002): 732–748.