| HBS Case Collection
(Revised from original version)
Describes events and raises issues subsequent to Charlie McCall's acceptance of the job as CEO at CompuServe.
Keywords: Management Teams;
Problems and Challenges;
Information Technology Industry;
Heskett, James L. "CompuServe (D)." Harvard Business School Supplement 386-097, November 1986. (Revised from original October 1985 version.)