Susan Crawford, Cardozo Law School

Captive Audience: The Telecom Industry and Monopoly Power in the New Gilded Age

February 14, 2013 | 3:00pm - 4:30pm | Cotting Conference Room | Open to public

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Strategy Unit

Technology & Operations Management Unit

Digital Initiative

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Captive Audience is the story of how consumers, let down by deregulatory government policies, are losing the fight for affordable, high-speed Internet access in America.

Crawford uses the 2011 merger between Comcast and NBCU as a framework to explore how deregulatory changes in policy have created a communications crisis in America. From smartphones and television programming to the cost of high-speed Internet access, Captive Audience illustrates that in the Internet era, very few companies control our information destiny. The consequences: Tens of millions of Americans are being left behind, people pay too much for too little Internet access, and speeds are slow. But everyday people can change this story - and what happens in the year ahead could change the game for good.​