Primary Interest
Assistant Professor of Business Administration
UPS Foundation Professor of Service Management
Senior Associate Dean for Faculty Planning and Recruiting
Baker Foundation Professor
Secondary Interest
Harold M. Brierley Professor of Business Administration
Stanley Roth, Sr. Professor of Retailing
Chair, General Management Program
James J. Hill Professor of Business Administration
Senior Associate Dean for HBS Publishing; Senior Associate Dean, Chair, Executive Education
Malcolm P. McNair Professor of Marketing
MBA Class of 1966 Professor of Management Practice