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Customer profitability analysis

Primary Interest

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Thomas D. Casserly, Jr. Professor of Business Administration
Chair, MBA Elective Curriculum
 
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Edsel Bryant Ford Professor of Business Administration
Senior Associate Dean for HBS Publishing; Senior Associate Dean for External Relations
 

Secondary Interest

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George M. Moffett Professor of Agriculture and Business
Senior Associate Dean for Faculty Strategy and Recruiting
Unit Head, Marketing
 
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Arthur Lowes Dickinson Professor of Business Administration, HBS One Harvard Faculty Fellow
Senior Associate Dean for University Affairs
 
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Baker Foundation Professor, Harold M. Brierley Professor of Business Administration, Emeritus
 
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UPS Foundation Professor of Service Management
Senior Associate Dean for Executive Education
 
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Senior Fellow, Marvin Bower Professor of Leadership Development, Emeritus
 
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Stanley Roth, Sr. Professor of Retailing
 
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T.J. Dermot Dunphy Professor of Business Administration
 
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Malcolm P. McNair Professor of Marketing
 
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Charles M. Williams Professor of Business Administration
 
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Professor of Management Practice
 

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