Harvard Business School is comprised of eighteen different administrative departments and Initiatives. Read below to learn about the department, its culture, challenges, and what the attributes of successful staff members are:
The Business and Environment Initiative, launched in 2010, seeks to deepen business leaders' understanding of today's environmental challenges and to assist them in developing effective solutions. We aspire to help leaders think clearly about the design of economic and political institutions that will enable firms and societies to thrive while maintaining the physical and biological systems on which they ultimately depend.
1 full-time employee
Admissions, Alumni, Career and Professional Development, Executive Education, External Relations, Faculty, Practitioners, Students
A passion for making a difference in the world and improving the environment. The ability to work with minimal structure and a desire to create something new.
As a new and very small department, our environment can be compared to a startup within the broader context of HBS. We are challenged with balancing the support of our multiple diverse stake holders and managing innovation, while operating as a small team.
The Dean's Office is responsible for the strategic vision and overall management of HBS. The Dean works closely with a group of senior faculty members on faculty issues and with the senior associate deans who have oversight over major areas of the School. The executive directors and heads of all administrative departments report into the Associate Dean for Administration/Senior Executive Officer who reports to the Dean.
6 full time and one part time employee
The entire campus as well as the external world! The Dean's Office is often the first point of contact when people call HBS.
The Dean's Office is dedicated to providing excellent support to the Dean, the HBS community, and beyond. There is never a dull moment in the Dean's Office because of the ever-changing nature of the work, and staff members must be able to maintain a strategic perspective of HBS while, at the same time, responding to daily challenges, issues, and initiatives. Due to the Office's small size, work is extremely collaborative.
In addition to having a strong sense of curiosity about HBS and Harvard University, staff members must have the ability to:
Because this is the Dean's Office, there is a tendency for people to expect that the staff will "have all the answers". Always being "on" during office hours — e.g., there is no voicemail in the office so that someone calling in will always talk to a person.
The mission of the HBS Doctoral Programs is to develop leading scholars who create and disseminate ideas that draw on and influence management practice, and who will go on to careers as faculty members at leading business schools and universities. The HBS Doctoral Programs office provides administrative and program management support to five DBA program tracks and three Ph.D. programs. Flexibility in learning, independence in study, research with deep impact, outstanding faculty who are leaders in their fields, and the finest resources in academia—these qualities enable Harvard Business School to offer outstanding doctoral programs.
5 full-time employees
Prospective Applicants, Applicants, Doctoral Students, Faculty, and Alumni
The department is organized around the doctoral programs and students. Given the small team environment, staff members have the opportunity to be involved in all aspects of the delivery of the Doctoral Programs. Since doctoral students pursue individualized programs of study and research — some of which are offered jointly with GSAS — staff members must have strong customer service skills, initiative, be able to work as a team, and be flexible.
Executive Education achieves its mission by working closely with faculty to design and deliver over 65 open enrollment and custom programs to over 9,000 participants annually. Open enrollment programs range from 3-days to 9-weeks in length, while custom engagements help largely Fortune 100 companies implement strategic changes and build organizational capabilities. Most programs are delivered on the HBS campus, where Executive Education has 7 dedicated classrooms and 400 dedicated bedrooms in three executive residences. The Executive Education department consists of open enrollment and custom program portfolio management, marketing, corporate relations, program operations, technology enhanced learning and finance and administration.
Approximately 116 full time employees
Faculty, Alumni, Business and government executives from around the world
Executive Education is characterized by staff who are very dedicated and care deeply about the quality and success of our programs. They have a great sense of pride in the organization and very high standards for customer service. They value working collaboratively in teams across the organization. There is a strong sense of community; staff are genuinely interested in and care about their fellow colleagues. We acknowledge the importance of our work, yet we approach it with perspective, flexibility, optimism, and humor.
External Relations provides alumni with information about the work of the school, its faculty and graduates, and the impact that collective body of work has on individuals, organizations and society, so they can remain constructively connected and be effective ambassadors of the School's mission around the world. The External Relations office also provides alumni and students with multiple touch points with the School and each other to reinforce the powerful role the HBS alumni network plays in supporting career and life objectives of our graduates as well as the leadership role it plays in helping the School deliver on its mission.
External Relations is comprised of several areas, including:
Alumni, Dean, Faculty and colleagues around the School and University
External Relations is known for employing service-oriented staff members who have a strong commitment to their constituents. Staff work in teams to reach shared goals and are proactive, outgoing and highly disciplined individuals.
The Financial Office oversees and manages HBS's financial and operational activities including, long-range planning, budgeting, financial operations, general accounting services, financial reporting, endowment fund management, support for international offices, internal control structure, risk management & compliance, policy development and enforcement and financial systems administration, implementation and training.
Approximately 14 full time employees
Faculty, Staff, Students, Student Clubs and Associations, Alumni, Central Administration
The work of the individuals in the Financial Office tends to be autonomous, with cross training a major priority to ensure coverage when needed. Staff in the Financial Office must have varying levels of technical expertise, high attention to detail and be knowledgeable of both HBS and University-wide financial processes, policies and procedures.
HBS Faculty conduct research and develop cases that capture key business and management developments wherever they occur, with the support of the School's network of Global Research Centers in certain key regions: Asia-Pacific, China, Europe, India, Japan, Latin America, and Silicon Valley. Global Initiative is responsible for the oversight, coordination, and support for these Centers as well as providing guidance to the School regarding global activities.
For more information about our Global work visit: http://www.hbs.edu/global
The Healthcare initiative (HCI), launched in 2005, serves as a gateway for healthcare research, educational programs and collaboration. Through programs, events for faculty, students, alumni and Executive Education participants, the Initiative's mission is to disseminate knowledge that will help improve the performance of aspiring healthcare leaders in all sectors of this dynamic industry.
3 full time employees
Students, Faculty, Alumni, Executive Education Participants, Healthcare "centers" around the University
The HCI consists of enthusiastic staff members who are proactive and organized and demonstrate a passion for providing high quality service to key stakeholders. We work as a close team to accomplish our goals and juggle many activities at once.
The Human Resources Department supports the academic and administrative departments of HBS by providing a variety of services related to any aspect of employment, including organization design, staffing, employee and labor relations, training and career development, compensation and benefits, and interpretation of University and School policies and procedures.
Approximately 10 full time and part time employees
Although each member of the Human Resources has a different role, staff members work together as a team, creating a supportive, collaborative and fun work environment.
The mission of the HBS Information Technology Group (ITG) is to work in partnership with faculty and academic programs, students, and staff to leverage the strategy and operations of Harvard Business School through the innovative use of existing and emerging technologies, technology support, and end-user education. The environment in ITG is innovative and continuously evolving so that technology is seamlessly woven into the fabric of the School, boosting the efficiency and effectiveness of the educational, administrative, and research processes.
Approximately 130 full time employees
Faculty, Staff and Students
Within Harvard University, the HBS ITG is the largest IT department on campus. Virtually every project within IT is team based. The department consists of avid technologists who provide a high level of customer service. The climate is one of experimentation, change and constant learning.
The HBS IT Group is comprised of several areas, including:
Members of the Information Technology Group share the following core values:
The Knowledge and Library Services staff are committed to excellence in all our work and collaborate with customers to ensure we meet their information needs in the dynamic climate of the information industry, knowledge-creating institutions such as Higher Education, and the changing global economy.
Knowledge and Library Services is a group of experts from a variety of disciplines (education, economics, information science, journalism, librarianship, management, statistics, etc.) focused on supporting Harvard Business School's mission by enabling the creation and exchange of ideas, expertise, and information. Our team provides information services and products that:
Approximately 52.5 full time employees
HBS and HU Faculty, Students, Staff, HBS Alumni, Visiting scholars and researchers
KLS encourages a work environment based on knowledge sharing, collaboration, agility, and working towards strategic objectives. Managers work together to set strategy, priorities, and policies, determine resource allocation, manage performance and coach individual staff on their career goals, and measure results. Project teams are appointed as needed to accomplish specific packages of work. Decision making regarding work processes occurs at the lowest possible point in the organization.
KLS is organized into:
Marketing and Communications maintains and strengthens the HBS brand worldwide by guiding the development and implementation of our marketing and communications outreach to all constituencies.
Marketing and Communications embraces four interrelated functions:
The group is engaged in a wide range of projects and activities across the campus, including marketing and communications strategy, market analysis, positioning and messaging, Web site development, publications development, event planning, emerging modes of communication and outreach, and media relations strategy and tactics.
Approximately 12 full time employees
Dean's Office, Faculty, Operational Heads for all HBS Programs and Initiatives, Reporters
The Marketing and Communications department is an extremely close knit team who "thinks together." Staff members are mutually supportive and highly cooperative.
The MBA Program administrative team supports the design, development, and delivery of a world-class, two-year, full-time, residential MBA Program experience for over 1,800 students in a given year.
We are organized into seven sub-departments, including:
Over 80 FTEs, located in the Spangler Center, Wilder House, and Dillon House
Faculty, Current Students, Prospective Students, Alumni, Corporate Recruiters, Other Staff at HBS and across Harvard
The MBA Program has a talented team in place, and it is committed to excellence, innovation, and continuous improvement in support of the School's mission to develop leaders who make a difference in the world. We are a customer-focused department, proactively supporting the needs of faculty, students, and administrators across the university, and we value both cross-functional and collaborative work with our colleagues. We are problem solvers and view challenges as opportunities. Our shared Community Values include respect, honesty, integrity, and personal accountability, and we are committed to investing in staff capabilities, career development, and well-being.
The Social Enterprise Initiative at HBS generates and shares knowledge that helps individuals and organizations create social value in the nonprofit, private, and public sectors. Social Enterprise plays a critical role in supporting the School's mission to educate leaders who make a difference in the world by integrating social enterprise-related research, teaching, and activities into the daily life of HBS.
Approximately 4 full time employees
Admissions, Alumni, Career Services, Executive Education, Faculty, Practitioners, Students
The staff members bring spirit, energy and passion to their work. The Initiative is continuously looking at new ideas and operates in a dynamic environment.
While Harvard University offers world-renowned speakers and colloquia, the excitement of Cambridge, MA and Harvard Square, Harvard Business School is across the Charles River, in Boston. We are proud members of the Allston community and have our own opportunities for staff to hear speakers, attend classes taught by our faculty specifically for staff, and even intersect with some of our interesting guests as part of their roles. Our community events including the annual Thanksgiving pies from the Dean and the Pen Pal program bring colleagues together, as well as extending our outreach to our local neighbors.