Colin Fisher, Organizational Behavior PhD
Dissertation Chair: Prof. J. Richard Hackman
The Timing and Type of Team Coaching Interventions
People who coach teams - including team leaders, senior members of an organization, and external consultants - must observe team dynamics and diagnose opportune moments to intervene. My dissertation, "The timing and type of team coaching interventions," uses two laboratory studies to describe (a) how team coaches' observations influence the timing and type of coaching interventions, and (b) how the timing and type of coaching intervention affects team outcomes. I found that most coaches noticed the same problematic events; however, coaches' differing interpretations of those problems affected the timing and type of their coaching interventions. I also found that coaching interventions had immediate effects on group processes, but had only lagged effects on team performance.
