What Knowledge is Useful? > People
Video Clip — Jay Lorsch on Management and the Worker
Well, I think the first one occurs to me, obviously, because of my history, is Management and the Worker.
And the whole notion that came out of that book, and there were a lot of different things which people concluded it was about. But what it was really about, at least as I saw it, and at least as Roethlisberger told us when I was a doctoral student, was it was about organizations being like social systems.
And I think that was a big, big deal, because it led us to a view—not only organizations, but really, to a view of the world—which suggested the best way to understand social, and to some extent, economic phenomena is that they are, you know, what we’re dealing with is systems, where the pieces are interrelated to each other.
So I would say that was probably, at one level, the most significant piece of work that I know of that was done around here.